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How Can We Help?
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Passwords, Credentials & Logging In
- Apple mail customers and App-Specific Passwords (Accounts Prior to June 2019)
- Why am I locked out of signing in to Match My Email? (Accounts Prior to June 2019)
- Microsoft 365 Customers and App-Specific Passwords
- When will my Match My Email session time out?
- Having trouble signing in to Match My Email? (Accounts Prior to June 2019)
- Why didn't my Email message match into Salesforce?
- Can Match My Email match to a custom field or object?
- Apple mail customers and App-Specific Passwords (Accounts Prior to June 2019)
- Why would importing emails into the cloud stop?
- What is the difference between the web tabs "Match My Email" and "Email Messages"?
- How do I remove old matched emails from Activity History?
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A. Creating Ignore Rules
- Create an ignore rule for a mass marketing email address from table of email messages
- Add email address as personal ignore rule
- About Ignore Rules
- Create ignore rule to discard confidential email (MME Admins only)
- Create ignore rule for an email address from table of email messages
- Create ignore rule for company domain to prohibit clutter in Salesforce (MME Cloud Admin only)
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B. Create a New Record from Match My Email Cloud
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C. Manually Match & Unmatch Emails to Existing Salesforce.com Records
- Manually match No Match email message to records
- Bulk Manual Match from Email Cloud
- Manually unmatch an email message
- Considerations for Manually Matching or Unmatching Emails
- Manually match Ignore status email message to Contact and Account record
- Manually match an email from Contact record to another Salesforce record (MME Custom object only)
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D. Manually Reprocessing Emails
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E. Deleting Emails
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F. Managing Email Imports into Match My Email Cloud
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G. Modifying Cloud View & Filtering
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H. Sending Email from within Salesforce
- Creating a Match My Email Web Tab in Salesforce when using Upload as Task
- Remove Email Messages List/Web Tab from User's View
- Safari Browser Settings to Ensure Email Message Visibility in Salesforce
- Adding Match My Email Tab to a profile in Salesforce Classic
- Adding Match My Email Tab to a profile in Salesforce Lightning
- Match My Email Visualforce Component not visible in Salesforce Classic on Safari/Chrome
- Quickest Way to Move All Emails to Legacy Import Folder in Outlook
- Understanding Folder Selection Strategies
- Critical Microsoft Outlook Setting for Sent Email and Match My Email
- Sending Email using Email Templates
- For Upload as Task - Adding Notes & Attachments section to Email Message Layout
- Ignore Rule for Email Domain
