Match My Email Support

Match My Email commits to offering the best support in the business. Our 5 star rated support team will ensure that your issue is resolved.

Set up Match My Email.

You must be a Salesforce System Administrator to setup Match My Email.

Match My Email can be set up two ways. You can either match emails to the activity timeline or a separate email timeline.

Emails matched to the activity timeline can be matched as Enhanced Emails. Emails matched to a separate email timeline would be matched as Match My Email’s custom email object.

Emails can also be matched as tasks with help from the Support team.

Match My Email Custom Object Set Up

Microsoft 365 Global Admins
Google Workspace Super Admins
All Other Admins

Match My Email Enhanced Email Set Up

Microsoft 365 Global Admins
Google Workspace Super Admins
All Other Admins

Match My Email User Guide

View Complete User Guide

Activate Salesforce Users for Match My Email

Add Users to Match My Email
Setup for Additional IMAP Users

If you set up Match My Email before June 2019, click here for help on managing Users or contact Support.

Already a user and need help?

Check Wiki for Answers to your Questions
Take a Look at our Wiki How To Guide
Schedule a Free Support Session
Open a Support Case via Email
You can also give us a call, and if we are helping others just leave a message. Phone: 1.914.712.9050 Reach us by email: support@matchmyemail.com

Schedule a free support session.

Free support sessions are available for assistance with setup, questions about the app, or tutorials on features.