Emails and Attachments Uploaded Permanently to Salesforce
Account owner chooses how emails are uploaded to Salesforce permanently as: Email Activity Task in Classic, Lightning Enhanced Email Object or Custom Match My Email Object.
Support and upgrades
Support is included for free with the subscription. Support is provided by email, phone and Zoom. Support related to software upgrades is included for free.
An optional feature which enables sales operations/managers to see the email traffic of the entire Match My Email account in one real-time view is included for free.
Reports Package containing pre-configured activity reports by user or customer is available upon request for users of the Match My Email custom object. Support creating reports and List Views from custom Match My Email meta-data is included for free.