Extra email account imports
Each subscription includes two mailbox imports per user. An extra mailbox import costs $11.47 per month up to 10 extra imports and then $9.00 thereafter.
Support and upgrades
Support is included for free with the subscription. Support is provided by email, phone and GoToMeeting. Support related to software upgrades is included for free.
An optional feature which enables sales operations/managers to see the email traffic of the sales and/or service teams in one real-time view is included for free.
Reports Package containing pre-configured activity reports by user or customer is available upon request. Support creating reports and List Views from Match My Email meta-data is included for free.