How Can We Help?
Why am I locked out of signing in to Match My Email? (Accounts Prior to June 2019)
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If you try repeatedly to login with your email address and an incorrect email password, our system will lock out as follows for security reasons:
- 5 failures during 1 minute cause lockout for 5 minutes
- 15 failures during 15 minutes cause lockout for 20 min
For assistance or questions, please contact support@matchmyemail.com.