H-2. Reply, Reply All, and Forward Email from within Salesforce

In this guide we will look at Reply, Reply All and Forward Email from within Salesforce

To Reply, Reply All or Forward an Email from within Salesforce you must first select the Email message then you can select Reply, or Reply All or Forward from the Email Messages toolbar at the top of the Email Messages window

MME Reply & Forward 01

Here we can see the Reply window it has all the same options as Send a new Email but also contains the Thread in question, When you have finished composing your Email click “Send”

MME Reply & Forward 02

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