Removing a User from Match My Email
If an employee leaves your company, or if an employee will no longer be using Match My Email, it is possible to remove them as a User. Please know that the employee’s emails matched into Salesforce WILL REMAIN in Salesforce. However, all emails in the Match My Email cloud, matched or with No Match status will be deleted. Thus, please review No Match status messages for manual matching or creating new Leads/Contacts prior to deleting User.
To remove someone as a User of Match My Email, please follow these steps:
- The Cloud Admin logs on to Match My Email.
- Hover over Settings and click Domains & Users
- Find the User in the listings on the right.
- Click Delete next to their name
- Confirm deletion.
Please contact firstname.lastname@example.org if you have questions.