Increase Salesforce.com Adoption with Automated Email Syncing and Logging
At Dreamforce in session after session , the theme was user adoption. How do you get sales professionals to use Salesforce.com? Sales reps don’t necessarily like technology and data entry; they like the chase – winning someone over and closing a deal. Again, in session after session, the solution to the adoption dilemma was the […]
Please Add My Emails to Salesforce.com Automatically
The following is a letter from Ricardo Lacombe, Filmmaker/Director: I am busy, super super busy. I need a CRM system that is as efficient as possible. I don’t have time to waste. When I open Salesforce.com, I want to see all the emails – TO:, FROM:, CC:, and BCC: — inside each page layout. I […]
Platform or Tool? What is the Right Approach to Email Integration for Salesforce?
Email messages continue to be a key part of today’s customer relationship. The average business user sends and receives 110 emails each workday. Of these 110 emails, on average 25 are externally facing and need to be added to the right record in the CRM system. Email has not ‘died’ with the rise of mobile […]
Small Is Beautiful: Cloud Technologies Favor Small Companies
Salesforce.com with the Match My Email Add-On Offers Exceptional Value to SMB’s For most things in life, the more you buy the lower the unit price. Volume discounts are the norm in commercial and private transactions. Purchasing volume translates into pricing power. But in the cloud, surprisingly, the inverse relationship often takes place; small consumers […]
