I forgot my MME account password.

Cloud Admins, who are usually but not always the individuals that signed up and set up Match My Email, have a unique complex password.

Cloud Admins, who are usually but not always the individuals that signed up and set up Match My Email, have a unique complex password. If the password is forgotten, visit https://matchmyemail.com/recover/ to go through steps to reset it.

Users other than the Cloud Admin can login to Match My Email with their email address and current email password.

If you try repeatedly to login with an incorrect password, our system will lock out as follows for security reasons:

  • 5 failures during 1 minute cause lockout for 5 minutes
  • 15 failures during 15 minutes cause lockout for 20 min

For assistance or questions, please contact support@matchmyemail.com.

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