Introducing new Activity Tracking Reporting. View announcement

MME Technology Blog

Product Release: Introducing Activity Tracking with our New Reports Package

New Reports Package for Match My Email

Unlock insights about sales activity instantly.

We are excited to announce a suite of pre-built standard reports and a robust dashboard to help drive sales with activity insights. This is a free reports package for Match My Email customers uploading data with the enhanced email object. For Match My Email customers uploading data with our custom object, we already have a similarly impactful reports package.

By automatically syncing email and calendar data to Salesforce, Match My Email helps you get the full picture of sales activity on your team. Match My Email stores the data directly in Salesforce so our customers can gain meaningful insights from Salesforce standard reports.
 

Straightforward insights on your team’s activity.

Want a better idea of sales productivity on your team? With our new reporting suite, you can see data on your whole team’s activity such as emails, events, calls and tasks broken out by each sales rep. This can help gain insights on productivity and spot trends.
 

Monitor which accounts and leads are coldest.

Worried about customers churning? You can see your team’s coldest accounts and leads. This can you help stay on top of customer follow-up and maintain engaged relationships.
 

Activity tracking for contacts and opportunities, too.

Our reporting suite comes with activity reports for Leads, Contacts, Accounts, and Opportunities. We also included a report specifically for Salesforce orgs that use Person Accounts and Households. These reports can show you activity across these objects but are customizable to your business’ needs.
 

Introducing Activity Tracking with our new Reports Package
 

Use these reports as a springboard for your own data analysis.

Our new reporting suite was informed by our customers. We focused on reports and insights that Match My Email customers have requested over the years. That said, every business is different, so you can also view this reporting suite as a springboard for your own analysis. Much of these reports were built on the “Tasks and Events” report type, one of the more difficult report types to work with on the Salesforce platform. By duplicating and building off these reports, you and your team can start building the reports you need faster and easier.

Match My Email is not a consultancy, so we cannot do your company’s data analysis for you. That said, this new reporting suite aims to empower customers so that admins can get all the insights they are looking for.

Along with this reporting suite, we are also rolling out a new field called “MME Activity Type”, a custom field on the Activity object used in most of our reporting. This field allows you to easily break out data based on activity type just as activities are grouped on each record’s activity timeline.
 

Our new reporting suite for activity insights is out now!

The new reporting suite for activity insights is out now. This reporting suite is for customers importing emails as enhanced emails.

Are you a customer and want to download this reports package for your org? Check your email to see the steps you can take to install the package. If not, reach out to support@matchmyemail.com

Interested in trying Match My Email? Start your 14-day free trial

Read More From The Email Technology Blog