New European Union data security and privacy rules require that EU companies host their cloud data in a data center located within the EU
Ardsley on Hudson, New York. March 20, 2017. Match My Email has opened a second incidence of its email integration app for Salesforce.com in the Amazon Web Services data center in Frankfurt, Germany. Previously, Match My Email processed all customer data in the AWS facility in Northern Virginia, USA. US providers of software-as-a-service who furnish services to companies domiciled in the European Union now have two choices: process data for European Union customers within the EU or comply with the US-EU Privacy Shield Framework. Match My Email determined that complying with the US-EU Privacy Shield Framework, especially the certification process, would be much more expensive and time-consuming than cloning the app in an EU data center for EU customers. Match My Email’s growth has been accelerating, so the company needs more capacity; putting that new capacity in Europe made economic sense as well.
Amazon Web Services global infrastructure has also been rapidly expanding. AWS opened its Frankfurt facility in late 2014. The AWS Frankfurt facility is fully compatible with EU Data Protection rules.
Launching the new incidence also afforded Match My Email a convenient opportunity to upgrade the underlying technology of the app. The clone of MMME email integration service in Frankfurt has been ported to the latest versions of Ubuntu and MySQL. In addition, more administrative control of the app has been given to the cloud admins at customer companies. Cloud admins can change the retention period of the emails stored and reprocessed in the Match My Email cloud from the default of 45 days, all the way down to 1 day. Some EU companies were asking for a shorter retention of their data in the MME cloud to further protect their data against possible hacks. It should be noted that Match My Email has never been hacked, to the knowledge of the officers of the company, so shortening the data retention period is just an added protection that some companies were keen to have.
About Match My Email
Match My Email is headquartered in Ardsley on Hudson, N.Y.. It is the developer of Match My Email app. Match My Email provides fully automated email integration for Salesforce.com to more than 450 customers worldwide. The app is device and technology independent and works with all major email systems, including Microsoft, Google, Apple, IBM/Lotus and IMAP. Match My Email saves Salesforce users more than one hour per week of time by eliminating the need to match emails to Salesforce records by hand. The app creates a perfect email log in Salesforce because it is machine to machine. The email meta-data created by Match My Email can be used to create reports, dashboards and list views.
Match My Email offers free Live Demos. and 30-day Trial Accounts. Demo sessions and trial setup support can be scheduled using the tools on the web site at www.matchmyemail.com labeled Schedule a Live Demo and Start a Free Trial.
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