Salesforce.com provides tools to Windows users, but none for Mac. It provides Salesforce Outlook Integration and Salesforce Gmail Integration but only for PC users. If you use Outlook for Mac or Gmail on your MacBook, iPad or iPhone, you are out luck. Salesforce has no tools for adding emails from Apple devices or operating systems. MacMail, mail.com and Apple Mail users are left high and dry by the lack of Salesforce email integration.
Match My Email Integrates MacBook, MacMail, Apple Mail and mail.com Seamlessly to Salesforce
Luckily, Salesforce has the ISVForce Program on the AppExchange to fill gaps in its offerings. On the AppExchange, there is an app called Match My Email which will automatically sync and log emails from any Apple device or Apple mailbox to Salesforce.
Mac users can use the Standard Version of Match My Email side-by-side with their colleagues using Lightning for Outlook or Salesforce for Gmail on Windows PC’s because Match My Email handles emails exactly the same way and puts emails into Activity History as email Tasks. Match My Email Standard works with Lightning out of the box.
Match My Email costs $22.95 per user per month. This Apple compatible email integration app is well worth the price because it creates major labor savings. The app is estimated to save the average Salesforce user over 23 hours per month by automatically syncing and logging emails to Salesforce.com.