Discover Why Match My Email is the Ultimate Einstein Activity Capture Alternative

When it comes to email integration with Salesforce, choosing the right tool can significantly impact your team’s efficiency and data accuracy. While Einstein Activity Capture (EAC) is a popular choice, it has its limitations. Match My Email provides a robust, customizable, and user-friendly alternative that ensures all your email data is seamlessly integrated into Salesforce.

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  • Store your email and calendar data permanently with all your other Salesforce data.
  • Use your email and calendar data in standard Salesforce reports and flows.
  • Customize email matching to meet your organization’s needs.
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Permanent Email Storage

For many organizations, Salesforce records need to be accurate for more than 6 months. With Einstein Activity Capture, email data in Salesforce is not stored permanently and will be deleted within a window of 6-24 months, depending on your Salesforce license type. If you work in an industry where accurate records are needed to do business, you should consider this when assessing Einstein Activity Capture.

The good news is that Match My Email lets you store data permanently in Salesforce!

Einstein Activity Capture Alternative

Control Your Data

It is frustrating to have no control over the email message data in Salesforce. With email as the most critical means of communicating with clients, Salesforce Admins need to be able to harness the power of email data in whatever ways they like. That can be in reporting, creating automations with Flows, or using summary fields to trigger alerts. Unlike Einstein Activity Capture, Match My Email puts the control back into the hands of Salesforce admins by uploading emails to the same server with the rest of a company’s Salesforce data!
Einstein Activity Capture Alternative

Powerful Native Salesforce Reporting

Einstein Activity Capture pushes Salesforce admins to report with a tool called Activity 360. For many Salesforce Admins, Activity 360 falls woefully short of their needs. Admins don’t want a preconfigured group of reports with limitations, admins want the ability to report how they’d like! With Match My Email, Salesforce admins can run standard reports using email data.
Einstein Activity Capture Alternative

Customizable to Your Organization

One of the main criticisms of Einstein Activity Capture is its lack of customization. Say a contact uses two email addresses, emails from both of these addresses should sync to that contact record. However, with EAC users have minimal control over the logic used to capture emails and events. This can lead to irrelevant or personal data being logged, cluttering the system and potentially violating privacy policies. Match My Email offers extensive customization options, allowing businesses to tailor email integration to their specific Salesforce orgs. For example, MME can accommodate multiple email addresses, match emails to custom objects, and use precision matching to match emails based on unique tags in the subject or body or emails and events.
Einstein Activity Capture Alternative

Cost-Effective Solution

While Einstein Activity Capture is included in some Salesforce editions, accessing advanced features often requires upgrading to higher-tier plans. These upgrades can be costly, especially for small to medium-sized businesses. The additional expense may not always justify the benefits, particularly if only activity capture is needed.

Match My Email provides a competitive pricing model that scales with your business. This makes it an affordable choice for organizations of all sizes, offering excellent value for the features provided.

Einstein Activity Capture Alternative

Universal Email Sync

Match My Email seamlessly integrates with all major email systems, including Gmail, Google Workspace, Outlook, Office 365, Microsoft 365, and IMAP-compatible email servers. This comprehensive compatibility ensures that users can automatically sync their emails, calendar events, and contacts across various platforms without any disruption. By leveraging cloud technology, Match My Email captures every email interaction in close to real-time and eliminates the need for manual data entry. With MME, users do less and admins gain more!

Einstein Activity Capture Alternative

Outstanding Customer Support

Match My Email is renowned for its top-notch customer support, reflected in our stellar ratings on the Salesforce AppExchange. Our dedicated support team is committed to ensuring a seamless user experience, offering personalized assistance and rapid response times to address any issues.

Unlike Einstein Activity Capture, where users often encounter added costs for premium support and extended service packages, Match My Email includes free comprehensive support. This approach not only saves our customers money but also guarantees that they receive the high-quality support they deserve without any hidden fees. Our focus on exceptional customer service has earned us a reputation for reliability and customer satisfaction, making Match My Email the preferred choice for seamless email integration and support.

Einstein Activity Capture Alternative

Why Match My Email is the Best Einstein Activity Capture Alternative

Match My Email Features

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features table latest

Allows for standard Salesforce reporting on emails.

Permanently stores emails in Salesforce.

Migrates all email data into records.

Shows all emails and events processed in one dashboard.

Integrates with ALL email services.

Matches emails to multiple email addresses within a single record.

Responsive customer support.

Truly Salesforce native.

Our tool lives in Salesforce and runs in the background so your team can get more work done.

Match My Email FAQs

Match My Email is an email integration tool designed to seamlessly sync email communications with Salesforce, serving as a robust Einstein Activity Capture alternative. It automatically captures and associates emails with the relevant Salesforce records, providing a comprehensive view of customer interactions.

Match My Email is the leading Einstein Activity Capture alternative because it offers more comprehensive customization, better data accuracy, and complete control over email integration with Salesforce, ensuring no emails are missed.

Match My Email integrates with all major email systems, including Gmail, Outlook, Office 365, Yahoo Mail, and IMAP-compatible servers.

Match My Email integrates with Salesforce by automatically capturing email interactions and associating them with the corresponding Salesforce records. This includes syncing emails, calendar events, and contacts, ensuring that all relevant information is available within Salesforce.

Match My Email offers several advantages, including real-time email synchronization, comprehensive support, and no hidden fees. Unlike some alternatives, such as Einstein Activity Capture, Match My Email provides robust support and advanced features at no additional cost.

No, Match My Email eliminates the need for manual data entry by automatically capturing and syncing email interactions with Salesforce. This reduces administrative overhead and ensures that all communications are accurately recorded.

Match My Email prioritizes email security by employing industry-standard encryption and compliance measures to protect your data. All email interactions are securely transmitted and stored to safeguard sensitive information.

Match My Email offers exceptional customer support, including personalized assistance, rapid response times, and comprehensive resources. Our support is included in the standard offering, ensuring that users receive high-quality help without additional cost.

Yes, Match My Email is designed to handle high volumes of email data efficiently. It scales to meet the needs of businesses with extensive email communications, ensuring that all interactions are captured and synced accurately.

Einstein Activity Capture FAQs

Einstein Activity Capture is a Salesforce tool that automatically logs emails and calendar events to Salesforce records. It provides insights into customer interactions and helps users track engagement with their contacts and opportunities.

Einstein Activity Capture integrates with major email systems, including Gmail, Outlook, and Office 365. It supports both cloud-based and on-premises email setups.

Yes, Einstein Activity Capture may involve additional costs depending on the Salesforce edition and the level of support required. Some advanced features and support options may come with extra charges beyond the standard subscription.

Einstein Activity Capture offers some customization options, but the level of customization may be limited compared to other tools. Users can configure certain settings to control how activities are logged and associated with Salesforce records.

Support options for Einstein Activity Capture vary depending on your Salesforce edition and service plan. Basic support is included, but premium support options and additional service packages may incur extra costs.