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MME Technology Blog

A Better Way to Track Unanswered Customer Emails in Salesforce

Won’t it be nice if there were a dashboard in Salesforce where you could see all of your unanswered emails? A place where a team member could see share unanswered emails and cover for you while traveling, on sick leave or on vacation?

Match My Email Creates a Dashboard That Captures and Tracks Unanswered Emails in Salesforce

Match My Email provides such a dashboard. It is part of the Match My Email reports package.

The Match My Email dashboard improves responsiveness and productivity. With it, sales reps can’t forget to answer an email which leads directly to higher sales.

If you would like to discuss your Salesforce email integration requirements – automated capture, matching emails to custom records, syncing to Opportunities by name, old email import – please schedule a live demo of the app at https://www.matchmyemail.com/schedule-your-live-demo/.

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