Zimbra Integration for Salesforce
Capture Zimbra in Salesforce
Zimbra is the leading alternative email solution to Office, Apple Mail and Gmail. Companies, schools and governments chose Zimbra because it is Open Source and more cost effective than Microsoft, Google or Apple. Zimbra only sells its software through value-added resellers who customize the email platform for specific regions or industry verticals. Zimbra VARs work with Match My Email Professional Services to tailor each Zimbra Salesforce deployment to a specific customer’s requirements. Zimbra resellers like Match My Email because it includes so many custom syncing features and is so flexible.
Match My Email connects to Zimbra via the IMAP Open Standard. The Match My Email cloud pings the user’s Zimbra mailbox every twenty minutes, 72 per day, looking for new emails. If the Match My Email app finds a new inbound or outbound email it uploads a copy of the email to its cloud automatically. In the MME cloud the emails are analyzed. The app looks at the header of the email in TO:, FROM:, CC: and BCC: and if it finds an email address that matches an email address in a Salesforce record, the app syncs the email to Salesforce. The app can also be programmed to sync emails by other attributes like domain name, words, numbers and/or tags.