Match My Email Can Resolve “Pain Points” in SFDC

Match My Email is the most advanced email integration app on the AppExchange.  Some users like the app because it saves time, others because it works with both Mac’s and PC’s and still others love the perfect email data it captures.  Its versatility and understated power is often the answer to customer objections related to email integration with Salesforce.com .

Salesforce for Lightning/ Salesforce for Outlook Pain Point Match My Email Solution
Plug-In architecture causes Outlook to Crash MME is a cloud app that does not impact PC performance
Only syncs when user is working in Outlook MME is always on syncing in background
Doesn’t work on MacIntosh or with MacMail MME works with all IT environments
Manual tool – too much work clicking buttons Automated app – computers do the work
Can only sync to one email address in Contact Syncs to multiple email addresses for the same Contract
Can only syncs to one Contact per click Syncs to all relevant Contacts simultaneously – MultiMatch
Creates lots of duplicates Comprehensive de-duplication
Creates attachment clutter by uploading signature logos and social media icons Filters out signature logos and social media icons
Doesn’t have REPLY and FORWARD functionality Includes REPLY and FORWARD buttons in all Salesforce records
Can only sync to standard objects Can sync to custom records, objects and fields
Can only sync based on full email address and rolls up Can sync based on domain name, words in subject line and tags as well
Lacks advanced email meta-data for List Views and Reports Includes meta-data for tracking email activity by record or user
Only works with Outlook and Exchange Works with 60+ email systems /providers and all devices

 

Customers have also come to us after frustrations with Salesforce INBOX mentioned below.

Salesforce INBOX Match My Email Solution
Plug-In architecture causes Outlook and Gmail to Crash MME is a cloud app that does not impact PC performance
Only syncs when user is working in Outlook or Gmail MME is always on syncing in background
Does Not sync inbound emails MME syncs both inbound and outbound emails
Doesn’t work on MacIntosh or with MacMail MME works with all IT environments
Manual tool – too much work clicking buttons Automated app – computers do the work
Can only sync to one email address in Contact Syncs to multiple email addresses for the same Contract
Can only syncs to one Contact per click Syncs to all relevant Contacts simultaneously – MultiMatch
Creates lots of duplicates Comprehensive de-duplication
Creates attachment clutter by uploading signature logos and social media icons Filters out signature logos and social media icons
Doesn’t have REPLY and FORWARD functionality Includes REPLY and FORWARD buttons in all Salesforce records
Can only sync to standard objects Can sync to custom records, objects and fields
Can only sync based on full email address and rolls up Can sync based on domain name, words in subject line and tags as well
Lacks advanced email meta-data for List Views and Reports Includes meta-data for tracking email activity by record or user
Only works with Outlook and Google Apps Works with 60+ email systems /providers and all devices

 

Match My Email works with all IMAP compatible email systems.  In addition to the extensive list of email systems/providers our customers use, Match My Email also works with on-premise proprietary email platforms like Microsoft Exchange, Lotus Domino, Open-Xchange and Zimbra.  Integration to these email platforms may require input from in-house email admin in order to obtain the IMAP credentials and authentication necessary to make the IMAP integration work.  For customers who have proprietary email servers, please contact Support at www.matchmyemail.com/support for instructions on how to setup the app.  Free live demos of the app can be scheduled or requested.

Match My Email is compatible with Classic and Lightning Experience, and will work with Professional, Enterprise and Unlimited editions as well as specialty platforms.  However, it does not work with SalesforceIQ.

 

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