How many emails can Salesforce.com store?
Each Salesforce organization includes two different categories of storage: Data Storage and File Storage.
Each SalesforceEdition includes 10 GB of Data Storage (as of the Spring 2019 Release) plus a per user allocation based on Edition type. For example, the per user allocation is 20MB with Enterprise and 120M with Unlimited.
Each Salesforce Edition includes 10GB of File Storage plus a user allocation base on Edition type. The per user allocation is 612MB for Professional and 2GB for Enterprise and above.
Match My Email uploads the body of the emails to Data Storage and attachments to File Storage. An email uploaded to Salesforce requires a minimum of 6,000 bytes for a ‘simple’ email attached to a Lead up to 10,000 bytes for a ‘complex’ email linked to more than three SFDC records.
1M to 1.5M email bodies synced by Match My Email can be stored on Salesforce before the ORG will run out of Data Storage.
File Storage capacity is dependent on the size of the stored attachments. File Storage can hold 10,000 1MB attachments before the minimum 10GM allocation per ORG is used up.
With respect to File Storage, the average Powerpoint attachment is about 1Mb meaning a Salesforce.com account can handle more than 10,000 Powerpoint presentations before running out of File Storage. Match My Email offers off Salesforce File Storage using Google Drive. Match My Email includes Attachment and Inline Image controls which can block the upload of the Attachments based on their size.
To further conserve Data Storage and File Storage, Match My Email offers Team Dedupe for MultiMatch Users, which only uploads one copy of an email and its attachments to Salesforce even if the email is imported by more than one User of the sales team. That means that no duplicate emails are being uploaded to your Salesforce account.
For assistance or questions, please contact email@example.com.