Having trouble resetting my MME password
Resetting password troubles may be a browser setting issue. Follow the steps provided here.
Cloud Admins for MME accounts signed up by creating a medium to strong account password. Additional Users at the same company are typically added to the account by the Cloud Admin (Domain & Users Tab) and use their email password to login to MME. If a Cloud Admin uses an email address to sign up for an MME account, and the email domain has also been added on Domain & Users tab, then the Cloud Admin may also use their email password to login to MME.
- Visit Chrome Settings > Show Advanced Settings (link at bottom)> Privacy > Content Settings > uncheck box for blocking cookies
- Visit Internet Options > Security tab > Trusted sites > Sites > add “https://*.matchmyemail.com” to list > Close
- Visit Internet Options > Privacy tab > Sites > add “matchmyemail.com” to list > Allow > OK
- Visit Internet Options > Privacy tab > Advanced > check ‘override cookie handling’ > Select Always > Accept
For assistance or questions, please contact firstname.lastname@example.org.