Ignore Rule for Email Domain

 

 

It is VERY IMPORTANT to add an ignore rule for an email domain. This is a protective measure against unnecessary or unwanted matching of internal email into Salesforce.com records that might contain employee email addresses.

  1. Click Ignores in blue menu ribbon.
  2. Click the +New button.
  3. Fill in the fields per guidelines below:

Filling in Domain Ignore

  • For Address to Ignore: type your domain which is everything after the @ symbol. For example, for email address jane@acmecompany.com, the email domain is “acmecompany.com”.
  • For Ignore Type: choose ‘skip address’. This is VERY important for this particular rule.
  • For Direction of Address: click the button by ‘any’
  • User to Apply to: use the drop down to choose your domain.  This makes the rule apply to all users in your domain instead of just yourself.
  • Click Save.

For assistance or questions, please contact support@matchmyemail.com.

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