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MME Wiki

Reporting on Enhanced Emails Uploaded by Match My Email

User that are using Match My Email to automatically upload email to Salesforce as Enhanced Email may want to be able to report specifically on that data. To do so:
1) Click on Reports and click New Report.
2) Choose Report Type by selecting the Category of Activities and then Tasks and Events. Click Continue.
2) Click Filters and click on Show Me. Change to All Activities and click Done.
3) Click on Date and change Range to All Time. Click Apply.
4) Add a Filter for Task Subtype.  Fill in the operator as Equals and make value  Email. Click Apply.
5) You can also choose to look at Open, Completed or both types of Activities.  Email messages are typically completed activities so this would be the best choice. Click Apply.
6) Save Report, naming it and assigning it the appropriate folder, and then Run.
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