Frequently Asked Questions
- Allow Pop-ups by adjusting browser settings
- Apple mail customers and App-Specific Passwords
- Can Match My Email match to a custom field or object?
- Contact Manager edition of Salesforce?
- Data and File Storage in Salesforce.com and Google Drive
- Emails Not Matching to an Opportunity (or other record type)
- Having trouble resetting my MME password
- How do I add another email account to my MME seat?
- How do I configure Outlook to put outgoing messages in Sent Items folder?
- How do I delete attachments uploaded by MatchMyEmail?
- How do I determine my edition of Salesforce.com?
- How do I enable API access in Salesforce?
- How do I get email messages to show on Opportunity or other object pages?
- How do I obtain Salesforce.com Organization ID?
- How do I remove old matched emails from Activity History?
- How to Modify Salesforce Permissions for MultiMatch Custom Objects
- How to Search Emails in Match My Email?
- I forgot my MME account password.
- Importing email history with Match My Email
- In MME web tab, Type:Matches column is blank
- Is it possible to disable the ability to perform the “unmatch” function?
- It appears that some of my emails are missing.
- My emails in the MME cloud show a different date and time from when they were actually sent.
- Office 365 Customers and App-Specific Passwords
- We have employee email addresses in Salesforce records but don’t want emails matching to those records.
- What does “No Info” in Type:Matches column mean?
- What does “Reprocessing” in Type:Matches column mean?
- What happens to MME email data when a User leaves our company?
- What is the difference between the web tabs “Match My Email” and “Email Messages”?
- When will MME login time out?
- Why am I locked out of logging in to MME?
- Why can’t some of our users see Email Messages related list for objects ?
- Why can’t the Cloud Admin use email password like other MME users?
- Why didn’t my Email message match into Salesforce?
- Why would importing emails into the cloud stop?