Setting Up Email Relay for Office 365

  • Users that send emails from Salesforce, using the standard Send Email button or the buttons provided by Match My Email, may have noted that the message, when received, contain a “via” caption. The wording may also include noreply@salesforce.com. In a larger sense, many bulk and non-personal emails can be sent this way, such as from spammers and unsolicited entities. Thus, Inbox spam filters often look for the ‘via’ caption and catch these emails before they get through, which is not ideal when Salesforce Users are sending their communication.

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