What happens if an email arrives before an object has been set up in Salesforce.com? With a manual tool, it won’t be matched or logged until the end-user remembers to go back, find the email, create a new object and then push the ‘sync’ button. Sounds like a great workflow until you have to do it 10 times a day, 2,500 per year — day in and day out.
Click for Free TrialMatch My Email has created a solution for ‘earlybird’ email. All ‘No Match’ emails are held in the cloud for 45 days. Every twenty minutes Match My Email checks to see if any new objects have been created in Salesforce.com. If they have, the email is uploaded automatically to that Salesforce.com object.
We call this Reprocessing. It is a unique feature of Match My Email. It is one of the eight technologies that make Match My Email fully automatic and capable of producing a 100% complete email log in Salesforce.com.