One of the major weaknesses of Salesforce.com is email integration. One of the major weaknesses of other email integration or email logging services is that they cannot match email to Contacts Only. Match My Email solved this issue for a current customer and released Contact Only matching in the latest version. Match My Email Contact Only matches both inbound and outbound email with Salesforce.com.
Here is a quote from a review on the Salesforce.com AppExchange,”The only issue I have is that VCS Smart Email cannot log inbound and outbound correspondence directly under the relevant Salesforce.com contact.”
About Paul Sterne
President, RAE Internet, Inc. (dba Mailspect and Match My Email) Managing Partner, Sterne & Co. LLC, M&A and Angel Investing boutique. Formerly, CFO, Open-Xchange Inc.; Founder and CFO, E2open, Inc. [NASDAQ: EOPN], Managing Director, Mergers and Acquisitions, IBM Corp.; Director, Mergers & Acquisitions, Deutsche Bank AG; Director, Business Development, Treasurer's Office, General Motors Corp. Completed over 100 deals at all types and at all phases of the valuation cycle.